Shipping policy
We are committed to delivering your orders in a timely manner. Here is what you can expect:
Shipping Time:
All orders are processed and shipped within 1 to 3 weeks. The exact delivery time may vary depending on your location and other factors such as carrier availability or weather conditions.
Shipping Costs:
Shipping costs are calculated at checkout based on the destination and the weight of your order.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with tracking details. You can use the tracking number to monitor the progress of your delivery.
Delays:
While we strive to deliver within the estimated time frame, delays can occasionally occur due to factors beyond our control. We appreciate your patience in such cases and will do our best to resolve any issues as quickly as possible.
If you have any questions or concerns regarding your shipment, please contact us at to@redpond.cz.